Privacy Policy for Tech Corner

This Privacy Policy applies to all users of Tech Corner, including freelancers, employers, sellers, and buyers in our digital marketplace. It covers personal data collected through:

• Our website and mobile applications
• AI-powered features and tools
• Digital marketplace transactions
• Communication channels and customer support

If you do not agree to these terms, please discontinue using our Services.

We collect both personal and non-personal information to provide and improve our Services.

1. Personal Information

   • Account Details: Name, email address, phone number; Professional details (skills, work history, CV, portfolio); Profile photos or other identifying images
   • Payment Information: Credit/debit card details or other payment methods (handled by third-party payment processors); Transaction records (including digital marketplace purchases and withdrawals)
   • Device & Location Data: IP address, device type, operating system, unique device identifiers; Location data (where applicable and with your consent)
   • Additional Documents: Legal or identification documents required by certain regulations or for identity verification; Any other documents you upload for job or project purposes

2. Automatically Collected Data (Log Data)

   • App usage details (access times, pages visited, features used)
   • Error logs and diagnostic information (e.g., crash reports)
   • Cookies and similar tracking technologies

We use collected information to:

1. Provide Core Services

   • Account creation and management
   • AI-powered job matching and recommendations
   • Facilitating communication between users (e.g., messaging, notifications)

2. Operate the Digital Marketplace

   • Listing products or services for sale
   • Processing payments through Tech Corner before forwarding funds to product or service providers
   • Managing refunds, cancellations, and disputes

3. AI & Automated Decision-Making

   • Improve matching algorithms for job opportunities and service recommendations
   • Assist users in navigating and utilizing the platform
   • Analyze market trends and user preferences

4. Payment & Transaction Processing

   • Securely process payments
   • Handle payouts or withdrawals to service providers or sellers
   • Maintain transaction records for legal and audit purposes

5. Personalization & Platform Improvement

   • Tailor user experiences based on preferences, location, and usage
   • Conduct research, analytics, and performance testing
   • Develop new features and enhance existing ones

6. Compliance & Legal Obligations

   • Comply with legal and regulatory requirements in Iraq, MENA region, Pakistan, and other jurisdictions
   • Enforce our Terms of Service, user agreements, and policies
   • Prevent, detect, and investigate fraudulent or illegal activities

1. Transparency

   • We use AI to evaluate professional qualifications, generate job or project recommendations, and analyze platform activity.
   • We disclose where and how automated decisions occur.

2. Opt-Out & Human Review

   • You have the right to request human intervention in AI-driven decisions.
   • You may opt out of certain AI features by adjusting your account settings or contacting us.

3. Data Usage for AI Training

   • Your data may be used to refine and improve our AI models.
   • We take steps to anonymize or de-identify data wherever possible.

We share information only as described below and take steps to ensure it is protected:

1. Internal Sharing

   • Among Tech Corner teams who need it to provide or improve Services.

2. Third-Party Services & Providers

   • Payment Processors: For secure transaction handling.
   • Cloud Hosting & Analytics: For data storage and performance metrics.
   • Service Providers: Contractors or agencies that help us offer specialized functions (e.g., customer support, marketing).

3. Marketplace Transactions

   • Relevant transaction details (order numbers, product details, shipping data) are shared with sellers/buyers as needed.

4. Legal & Regulatory Compliance

   • We may disclose information if required by law, court order, or governmental regulation.
   • We may share data to protect our rights, safety, and property, or the rights, safety, and property of our users and others.

5. No Selling of Personal Data

   • We do not sell or rent your personal data to third parties.

You have the following rights regarding your personal information:

1. Access & Correction

   • You may request a copy of your personal data and correct inaccuracies.

2. Data Portability

   • You may request a structured, commonly used, and machine-readable format of your data.

3. Account Deletion & Erasure

   • You may request the deletion of your account and associated data, subject to legal or legitimate business requirements.

4. Profile Visibility & Communication Preferences

   • You can control who sees your profile or certain information.
   • You can opt out of marketing or promotional communications at any time.

5. Automated Decisions & Objections

   • You have the right to object to or request human review of decisions made solely on automated processing.

1. Digital Marketplace

   • When you purchase a product or service, the payment goes first to Tech Corner.
   • Tech Corner then transfers the funds to the product or service provider upon transaction completion or fulfillment.

2. Security Measures

   • All payment transactions are encrypted and handled by trusted third-party payment processors.
   • We retain transaction records in compliance with legal and financial obligations.

3. Refunds & Disputes

   • We facilitate refunds and dispute resolutions according to our Terms of Service and platform policies.

We use cookies and similar technologies to:

• Remember preferences and settings
• Analyze user interactions and improve services
• Provide personalized advertisements or offers (where permitted)

You can manage your cookie preferences through your browser or device settings. Disabling cookies may affect certain features of our Services.

We employ industry-standard security measures to protect your information, including:

• Encryption during data transmission and at rest
• Access Controls to limit data access to authorized personnel
• Regular Security Audits and assessments
• Incident Response Procedures to handle breaches swiftly

While we strive to protect your data, no method of online transmission or storage is entirely secure. We cannot guarantee absolute security.

We retain personal data:

• As long as your account is active or as needed to provide Services
• To fulfill legal and regulatory obligations
• For legitimate business purposes, such as maintaining transaction records
• Until a valid deletion request is received, subject to legal exceptions

We operate under various data protection laws, including but not limited to:

• Iraqi data protection regulations
• MENA region requirements
• Pakistan data protection laws

Where cross-border data transfers occur, we implement safeguards (e.g., contractual clauses, encryption) to ensure your data is protected.

Our Services are not intended for individuals under the age of 13 (or 18, depending on local law). We do not knowingly collect personal information from minors. If we learn that we have unintentionally collected such data, we will promptly delete it.

We may periodically update this Privacy Policy to reflect changes in our Services, legal obligations, or internal practices. Significant updates will be communicated to you via:

• Email notifications
• In-app or platform announcements
• App updates and version notes

Your continued use of Tech Corner after these changes become effective constitutes your acceptance of the revised Privacy Policy.

This Privacy Policy is available in multiple languages, including Kurdish, Arabic, and English. In the event of any discrepancy between the English, Kurdish, and Arabic versions, the English version shall prevail.